Reason for this policy This policy is to ensure that we: • Comply with data protection law and follow good practice • Protect the rights of staff, customers and partners • Are open about how data is stored and processed • Protect ourselves from a data breach
Website Visitors We aim to follow these rules:
Mailing Lists We use a third-party provider, MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletters. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of mailings processed through MailChimp.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to firstname.lastname@example.org and we will respond quickly to resolve your issues.
We will not store explicit private data such as:
We will only keep the following private business data:
How we determine what data we can keep Expressed Consent: is when an individual has opted-in or specifically requested to get our emails, some examples of this are:
Implied Consent: happens through a client or customer relationship. For example, we get implicit consent through but limited to the following:
Where and how do we keep your details We maintain email clients that stores the personal data mentioned above as contacts. This exists on our internal computers, servers and possible mobile phones and is never shared outside our organisation. Inside the company the data is protected behind a password which we change periodically. Only employees of our company have access to this data. It will not be copied or sold.The contact data is also held on the MailChimp server as contact info to allow the sending of e-newsletters, this is protected by two step authentication and if you opt out of the e-newsletters your contact details will remain on the server to ensure we do not send you further e-newsletters, every e-newsletter has links to allow you to update your profile.
Where and how do we use your details The only reason we keep your details is to serve you in a business context. We are a technical engineering company that provide customer service as part of the process of serving our business partners and customers. We do not provide any products or services which require personal information or details about you as an individual. We have no desire or intention to seek out such details and will delete details which do not comply with the policies set out in this document should they inadvertently be found in our systems. The only time we may share the limited personal details we keep is if you have expressed interest that we do so. Again, under no circumstances will we share personal details beyond those you have chosen to share in a business or professional context.
You can send us an email by completing the form below. Our team will respond to you as soon as possible. Thank you.